Youth IT education in support for telemedicine delivery in Haputale

The focus of this project is to develop a comprehensive user experience strategy and training framework that empowers local staff to operate the telemedicine platform effectively. This component will emphasize creating intuitive interfaces and easy-to-navigate workflows tailored to the technological proficiency of Two Leaves Trust personnel. The project includes but not limited to develop detailed user manuals, training videos, and conduct in-person training sessions that focus on core operational procedures such as setting up virtual consultations, file management, and basic troubleshooting. The training regimen will also cover workflow optimizations to ensure smooth coordination between remote doctors and local support staff. In addition to the technical training, the project will establish a “train-the-trainer” program aimed at creating a pool of local experts who can, in turn, educate new recruits. This sustainable approach is intended to bridge the technology gap and maintain high service standards over time. From discussions with Ms. Reka, we believe that the integration of IT and an additional perspective of training and work experience at the Telemedicine Program could be a valuable opportunity for their Winrose students. Conversely, the young and new perspectives of the students could be valuable to Two Leaves Trust. Therefore, we hope to develop a viable framework for this arrangement which could be largely beneficial for both sides. We had already garnered some interest from their students to accompany us during the Community Screening.